I really like one of the pieces. Can you order one to match?
Most of our items are one of a kind, especially the recycled ones. A small number of our items are new and in most cases these can be ordered. Please ask.

What kind of payments do you take?
We accept cash, checks from local banks, Visa, Mastercard and debit cards.

I found a piece I like, but I’m short on cash. Can I put the item on hold?
An item can be placed on hold with some money down and the balance paid within a few days. We can not place items on hold without a deposit.

I don’t want to place the item on hold, but it will still be here tomorrow- right?
Possibly. Unfortunately we have countless stories of people that waited and became disappointed when the item got sold to someone else. We do try to price our items reasonably and if you like the item it is best to purchase the item as they often sell quickly.

It’s the wrong color/size or style. Can I return it?
We’re sorry, but all sales are final. We will work with you to make sure the measurements and colors meet your needs before buying. Our goal is to have you as a satisfied repeat customer.

I want to purchase some furniture. Can I have it delivered in two weeks?
Our storage space is limited. We encourage pickup to be within 3 to 4 days. In special situations we have held items for a longer period of  time.

Is your whole store on the internet showroom?
Not currently. Only select items are on the internet. A lot of items sell quickly and never reach the internet showroom. While the internet is convenient we feel it is worth your time to visit our stores.

Do your deliver?
Yes. For more info see the delivery/pickup section on our services page.

 

What do I do with my old furniture?
Glad you asked. That is what we are all about- changing out furniture through all your life’s phases. We often can take in your old furniture as consignment items while you take delivery of the new items. Let us know as doing this at one time can save in delivery/pickup fees.

Can you repair my furniture?
We do not have the facilities to do this. Talk to us as we do know several handyman type people that can help with simple repairs.

I don’t see exactly what I am looking for. What do I do now?
First talk to a sales associate. Sometimes you may not notice an item off in one corner of the store or the item may be coming in soon. Our inventory is constantly changing and many people like to visit us often. We also have a wish list that you can use for those hard to find items.

Can I just bring my furniture to your store?
If your items are newer the whole consignment process can often be completed with one or two phone calls. Otherwise we strongly suggest you call us and set up a no cost, no obligation appraisal appointment. We really strive to maintain high standards and have found the appraisal interview with pre-approval to work the best. That way you can understand what we are all about, know what to expect from us and bring your furniture in with full confidence.